Global VoIP

Talk to the world longer, for less.

Communicate and collaborate simply and cost-effectively with your global stakeholders.

Telstra’s Global VoIP solution routes your international calls via our global data network to minimise your costs. We also offer the ability to boost efficiency and optimise your administration by servicing your contact centre customers through Global VoIP Inbound solutions, including International Toll Free inbound (ITF) and Direct Inward Dialling inbound (DID) services.

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Key features

Inbound international call routing through ITF and DID

Simply communicate across the world through inbound ITF in 28 countries or DID in 16 countries, as well as direct connections in some locations.

Built-in resiliency and security

Global VoIP is delivered on a highly resilient, global IP platform with dual interconnect links for redundancy, gives service reliability and continuity.

Outbound international call routing

Connect with your stakeholders through outbound international call to fix and mobile numbers around the world.

Support various voice devices

We offer a flexible range of options to enable you to continue to communicate in the way that best meets your business needs.

Simple call rates

Our simple rates reduce billing complexity and give you rates for high voice quality and reliable call completion.

Online reports on usage and call details

Get more visibility into your organisation since we make it easy to view, manage and understand bills.

Benefits

Global flexibility and scale

Connect to the world, encompassing more than 200 countries and territories, with cost-effective, scalable bandwidth on one of the most technologically advanced networks in the world.

Cost-effective communications

Save money and better manage your international calls with our competitive rates for inbound and outbound calls.

Simple administration for global voice

Save time, improve productivity and budget more accurately through a single bill for international calls, accessed through a secure online portal for easy administration and reconciliation.

Pricing

The GVoIP billing system comprises of three charging components: monthly number rental charges, monthly inbound and outbound call usage fees, and a one-time setup fee*.

Inbound/ Outbound call usage fee is charged a flat fee for the first 30 seconds. Usage fee will be calculated and charged in blocks of six (6) seconds after the first 30 seconds. Partial use of a six (6) second block is charged as a full six (6) second block.

Get in touch with our team to learn more about each country's call rates.

^*Dependent on country offering

Why Telstra

Extensive, fast and reliable network

Connect to new opportunities around the world with a subsea cable network that reaches more than 400,000km – enough to circle the world almost 10 times. You can access more than 2,000 PoPs and connectivity in more than 200 countries and territories globally, on a network consistently ranked amongst Asia’s most peered IP networks by Oracle Dyn’s Internet Intelligence.

Support every step of the way

Start your unified communications journey the right way with expert advice on creating and managing environments to suit your organisation’s objectives.

Technology investment to lead innovation

Benefit from our ongoing strategic investment in our networks and technology, which has seen us integrate SDN capabilities throughout our global network.