News and Research
Latest Insights
Business continuity during COVID19
Find out how to deliver exceptional customer experience, improve operational performance amidst the disrupted business environment.
Featured content
SD-WAN - The network that knows
Connecting users and devices to applications over the WAN has never been easier. A secure overlay, with centralised management makes it easy to connect remote locations, data centres and the public cloud over the right network connectivity to optimise application performance. Simple workflows enable IT to scale their WAN over thousands of end-points with a consistent user policy and strong security.
Read all our articles
Telstra study: Changing Business Priorities
Telstra published a new white paper identifying the technological challenges and the industry outlook post-COVID-19. The research, Business Continuity, Flexible Working and Adaptive Infrastructure: Five Actions for When the Economy Reopens Following COVID-19.
Keeping the world online during COVID-19
Find out how Telstra's network stays strong, connected and resilient for not only our customers, but our customers’ customers.
Ensure business continuity globally during Covid-19
Amidst the COVID-19 pandemic, working remotely, facilities closures and supply chain disruptions have become the new business normal.
Cloudmax case study for Telstra Programmable Network
By integrating TPN into its managed services, Cloudmax was able to offer customers a fast, stable and secure data exchange environment.
.jpg)
Supporting global e-commerce expansion with software-defined networking
Discover how Telstra partnered with one of the world's most successful e-commerce platforms to support global expansion with software-defined networking.
Defence against cyber attacks
Cyberattacks are growing at an exponential rate. With the widespread adoption of digital transformation, organisations are increasingly experiencing disruptions that threaten to interrupt operations, damage reputations or compromise intellectual property.
Communications you can count on: Queensland’s GWN
We take a look at the Queensland Government Wireless Network, a benchmark for digital radio’s ability to deliver mission critical voice communications in demanding circumstances.
Consumer facing businesses must jump now
AR apps like Pokemon Go create hype and headlines, yet the more lasting applications of these innovations are likely to be in prosaic areas – adding information to your windscreen while driving for example, or training mechanics to better repair complex machinery
Lessons from the world’s leading industry in digital decision-making
In 2017, global mining giant Rio Tinto announced the expansion of its fleet of autonomous haul trucks at mines in the Pilbara, Western Australia. By the end of 2019, more than 130 trucks – a 50 per cent increase in numbers – will be hauling iron ore, leading to significant improvements to productivity, as well as safety and efficiency.
Understanding data to restructure your business growth
International growth has always been a challenge worth accepting. Even more than 400 years ago, when the clippers of the East India Company were sailing for more than six months across rough seas to establish trade links between England and Asia, the rewards of global expansion were enormous.
Why successful digital transformation begins with people and process
Successful transformations offer competitive advantages, and innovative organisations have already begun their journey. But there are no clear rules and we’re seeing an assortment of approaches – from a focus on the latest technology advances, to prioritising cultural shifts, or shifting to the process of engaging with partners in order to deliver on transformation goals.
Unlocking next level customer experience? We’ve got the code.
We’ve partnered with the Vita Group & Teleportivity to bring a solution to the Australian market that offers instant on-demand information and live face-to-face human assistance - the right help, at the right place, at the right time.
Telstra Promotes Global Remote Production Expertise at IBC 2019
The leader in IP and remote production broadcast solutions, Telstra Broadcast Services demonstrates the global reach of recent sports projects from Asia at IBC 2019.
What China gets right in AI and digital transformation
In China, the use of facial recognition technology powered by artificial intelligence is changing lives. It’s literally giving subway users in Jinan in Shandong province something to smile about – they need to do just that while looking at a screen to pass through the gates, without a ticket or a smartphone.
Three ways 5G will unleash the mobile worker of the future
5G has continued to be progressively rolled out, with commercial devices already available that can tap into Telstra’s expanding 5G network. How will the capabilities of 5G help the future worker get more done on-the-go?
Going deeper on SD-WAN and security
SD-WAN is growing in popularity due to its ability to reduce business costs, increase business performance and provide agility. It is fundamental to rapid cloud adoption and the nature of development in today's fast paced environment.
SD WAN insights from Telstra Enterprise and CISCO
Telstra managed SD-WAN powered by Cisco offers an entirely new way to manage and operate your WAN infrastructure. Connecting users and devices to applications over the WAN has never been easier.
Environment monitoring delivering benefits to farmers and suppliers across their value chain
Ensuring food availability for Australia’s future is a top national priority. Making sure the country can feed itself well into the future is vital for our children and their children.
Strap a jetpack to your team
The modern workplaces of today are already filled with a wide range of tools that help teams collaborate seamlessly, whether that’s in the office or with a colleague who’s miles away. How will 5G take it up one notch?
From Phnom Penh to Indigo West: three decades of connecting Asia
When it comes to creating telecommunications infrastructure, there’s not much that Andrew Hankins, Head of Network Evolution for Telstra Enterprise, hasn’t seen in his 30 years at Telstra.
Making our roads safer with connected vehicles
By optimising our network, we’re able to create a system that goes beyond simply connecting vehicles to each other – instead also connecting them to existing road network infrastructure.
Telstra’s long history in Asia - a lot more than just cables and PoPs
Announcements like our deployment of the brand new high-speed INDIGO cable between Singapore and Australia or our expansion of our ‘Always-on’ connection service which is aimed at providing continuous connection on our busiest Asian routes represent important developments both for us and our customers – the latest investments we have made in enhancing global connectivity and our subsea cable network.
Telstra and VMware: Unlocking new possibilities for your SD-WAN goals
Developments in network technologies are creating business opportunities, and partnerships between industry leaders are producing new possibilities.
Winning at smarter healthcare with Track and Monitor
We’re on a mission to make life better for every Australian through amazing technology and connectivity. That’s why we’re proud of our indoor equipment tracking proof of concept using Track and Monitor, which has just won the 2019 IoT Festival Award for best healthcare project.
Indonesia’s abundant but overlooked ingredient to digital success: people
As a sprawling tropical archipelago renowned as a holiday destination, Indonesia hasn’t always been considered a beacon of technological innovation. Yet, a booming digital market has arisen across the Southeast Asian nation, driven by a combination of entrepreneurial spirit and consumer demand from a burgeoning middle class. And it is showing significant signs of success.
.jpg)
Why the future of business growth needs network innovation
It all started with cat videos. But now, videos (and ultra HD videos in the near future), along with the exponential rise of cloud applications, mobility, gaming and more are driving a foreseen three-fold increase in IP traffic. What does this mean for business and how can network innovation meet the needs of tomorrow?
IP traffic is set to triple - is your business ready?
SD-WAN Connect provides improved bandwidth and performance to support business transformation journeys, in a new era of data intensive applications.
How Track and Monitor uses IoT to transform asset monitoring
IoT-based tracking, like Telstra's Track and Monitor, provides a better solution for asset management and monitoring, helping to transform the customer experience, reduce costs and improve business process.
Bringing high-speed internet to South Australian schools
Inside our ambitious project with the Department for Education to deliver high-speed internet to 99% of South Australia’s public schools in 18 months.
Security Reports For Business & Enterprise
Keep your business safe with security reports for business and enterprise from Telstra. Find out what threats could affect your business today.
Conserving water with IoT: our partnership with Busselton Water and Software AG
We’re trialling an innovative water management solution in collaboration with Software AG and Western Australia’s Busselton Water. It using Internet of Things (IoT) sensors and an analytics solution to monitor and manage water across the Busselton area of WA. It aims to save water while also simultaneously lowering operating costs.
Working with CBA and Ericsson to bring 5G to banking
In an industry first, we’re collaborating with the Commonwealth Bank of Australia and Ericsson to explore and trial 5G ‘edge computing’ technology for financial services – giving you a glimpse of the bank of the future.
Making the switch to an IP-based telephony service
Mobiles are central to our professional lives, but keeping staff happy, secure and productive can be a challenge for even the largest IT department.
What’s behind the success of Asia’s AI powerhouses?
When it comes to artificial intelligence (AI), the world is looking toward Asia. According to the International Data Corporation (IDC), spending on AI will grow by more than 37 per cent in the coming years to reach more than $77 billion by 2022. In fact, it’s estimated that such extraordinary growth will see Asia’s AI market overtake the United States by 2025.
Lessons from Singapore’s digital transformation success
Singapore topped the rankings in The Economist Intelligence Unit (EIU)’s The Asian Digital Transformation Index 2018, a recent research paper commissioned by Telstra which measures the progress of Asian economies in developing digital infrastructure, skills and technology ecosystems. This is the second iteration of the research, with Singapore also topping the rankings in 2016.
Inside the ways 5G will help transform healthcare
From patient monitoring to personalised medicine, 5G is set to transform healthcare in regional Australia.
The biggest game-changing feature of 5G
Every new generation of mobile technology, from 1G to 4G, has heralded faster speeds and more functionality. Now we are headed towards 5G – the next-generation of wireless technology that ultimately promises to assist in delivering the kind of speeds that let you download a 3GB HD film in seconds (compared to around a minute or two for the latest 4G LTE technologies).
Which Asian economies are winning the digital transformation race?
As part of global research commissioned by Telstra, The EIU has released the second edition of the Asian Digital Transformation Index, a ranking of 11 markets in the region.
2018: The year of employee engagement
New technologies and techniques are changing the way HR professionals maintain employee engagement.
Infrequently Asked Questions in Indonesia
Home to a growing, young population of 260 million who drive a connected economy underpinned by mobile and e-commerce, Indonesia offers enormous opportunity to global enterprises. Indonesia’s economy is growing at around 5% – prompting optimism the country could be set to become the world’s next economic giant.
Managing Mangkhut
How Telstra kept its network running during 2018's most powerful storm.
Connecting Capabilities - The Asian Digital Transformation Index
The Asian Digital Transformation Index, is the third instalment of a research series investigating global digital transformation. It explores the building blocks for success in a digitally disrupted world and highlights the countries and industries that are best creating an environment for change.
Take your mobile management from surviving to thriving
Mobiles are central to our professional lives, but keeping staff happy, secure and productive can be a challenge for even the largest IT department.
Five fields Industrial IoT will revolutionise
From fleet management to customer experience, Industrial IoT is transforming Australian industry and realising Big Data's promise.
Why your organisation needs SD-WAN
Discover why SD-WAN technology is an increasingly attractive choice for rolling out services and applications across an enterprise.
Improving connectivity speed, reliability between ASEAN and Australia
Home to more than 650 million people, the ASEAN region represents a sparkling opportunity for Australia’s businesses. It is one of Australia’s top three trading partners, accounting for approximately 15 per cent of the country’s total trade.
Building the modern cloud contact centre
Criticised for their inflexibility, customer contact centres are being reborn in the cloud, where they can leverage flexible working practices and provide better customer experience. For many organisations, the last decade’s move away from mono-channel, voice only customer contact to an approach which embraces new channels such as online chat, email and even social media has posed some significant challenges.
Digging deep to learn lessons in innovation
Telstra’s Connecting Commerce research led by The Economist Intelligence Unit found that it is the mining industry which ranks first in terms of business confidence in the local digital transformation environment, in a survey of 2,620 executives across 11 industries and 45 cities.
IoT in Focus: Transforming the agriculture industry
The Internet of Things (IoT) sits at the heart of a major technology-driven transformation in Australian agriculture that has huge implications across the whole $60 billion industry.
In the blink of an eye: The 5G era arrives
We're on the cusp of a new era in mobile connectivity, which will radically change how we work. Discover what our 5G rollout means for your business.
Helping to solve the connectivity gap
Data consumption continues to grow exponentially, making global on-the-go connectivity all the more important.
Disruptive Decision-Making Whitepaper from Telstra Enterprise
Telstra sought to understand how business leaders around the world make digital transformation decisions. What contributes to good digital decision-making? And, what is holding organisations back from making better decisions that deliver tangible business benefits?
The future of security: Threats, trends and investments
From rising budgets to machine learning, we look at the future trends changing the Australian security landscape.
Drakes Supermarkets: A case study in network resiliency
How Drakes Supermarkets revamped its 50-store IT system and network with new tech to be more efficient, resilient and easier to manage.
VicRoads digital transformation in the cloud and beyond
How VicRoads managed its cloud migration, improving data compliance and streamlining its digital operations.
Oversharing or over sharing? Millennials and data privacy
Millennials are a driving force in today’s digital marketplace. They’re shopping online while scrolling through their emails for deals and discounts. They like and share products across all social media channels. And they’re filling out forms and submitting orders at the tap of a fingertip or click of a mouse, entrusting their contact and payment information to just about any company.
Creating a personal customer experience through digitisation
Personalised content is a tool that marketing companies have been using to engage potential customers since targeted digital advertising became readily available in the early 2000’s, thanks to search engines and social media marketing platforms. The success of content created for, and delivered to, a personalised audience has demonstrated how much more engaged a customer can be if the content provider takes the time to speak to them about products, services, topics and issues that resonate with them, through a channel of their choice.
The digital revolution and the rise of the CDO
Many organisations are starting to see their investments in digital transformation pay off, a few years into the revolution. From reduced time to market, to improved customer experiences, increased productivity and empowered staff, the advantages are many and the opportunities wide.
Australia's innovative Smart Cities
Driven by maturing Internet of Things (IoT) technology and infrastructure, smart cities are becoming more than a future concept; it's now a reality.
Capturing the connectivity opportunity in Asia Pacific
In a world of rapid innovation, understanding the business implications of the latest trends is critical for organisations looking to build a competitive advantage.
Making the most of Eastern promise, as foreign exchange flows to China
Through high performance, low latency connectivity and in-country investment, Telstra can help forex trading institutions connect to China efficiently and help take advantage of the promise trading across fast-growing Asian markets holds.
What role should City Hall play in security innovation?
From real-time traffic monitoring to e-services for citizens, smart cities are taking shape across Europe with governments at all levels making use of technology to tackle urban challenges for the benefit of us all.
Accessing Asia
The Asia-Pacific market represents an enormous business opportunity for many organisations; however accessing this region from a network perspective can be complex. For many IT professionals there are a range of considerations that must be addressed when choosing the right network to support operations in the region.
Improving diversity across the world’s most challenging cable routes
For carriers, cloud and content providers, every millisecond lost through poor latency or downtime can be quantified in terms of lost revenue. When connecting to the world’s most populous, fastest-growing region, the importance of available connectivity cannot be understated.
Innovation Hotspots
The United States has produced many of the world’s most successful companies and this looks set to continue as the number of new startups continues to rise. There are almost 30,000 registered startups operating in the U.S. and many of these are concentrated in hubs like San Francisco, New York and Chicago.
The open data debate- Is GDPR a burden or benefit?
From governments using population data for infrastructure planning, to supermarkets monitoring our shopping behaviour in a bid to improve their customer strategies and advanced mapping tools that help businesses to optimise their delivery services, data has become immensely valuable for both businesses and governments.
It’s time for cybersecurity teams to play the collaboration game
If you're a tad sceptical about the value of collaborative approaches to producing security-related technologies, you need look no further for confirmational evidence than one of the most prodigious platforms on the planet: the Dark Web.
.jpg)
Speak up: Make phone calls in Office 365
Calling from the cloud is here. Introducing Telstra Calling for Office 365. Find out what next level collaboration looks like.
Future Ways of Working
Future Ways of Working are a vital component of the modern workplace. Here's how to identify your gaps and plan the perfect rollout.
Our role in a connected ASEAN future
If ASEAN successfully harnesses the benefits of disruptive technologies, it is set to become a major force in the global digital economy. Australia can play a pivotal role.
Driver safety has a connected future
Autonomous vehicles could be vital to a safer Australia, just around the corner. We jump aboard the NSW Government Driverless Vehicle program to find out more.
Paper be gone: FACS embraces mobile working
Business, Enterprise, News
Connecting Commerce - Business Confidence in the Digital Environment
We set out to answer the big questions: What is holding back digital transformation success around the world? How does the city you work in affect your transformation success, and what do your global industry peers expect from their city environment? And, how do cities in emerging economies stack up against their more established peers?
The future of contact centres is in the cloud
Cloud-based contact centre solutions are the key to delivering an intimate customer experience at enterprise scale.
The surprising ways Millennials use technology
If you want to market to millennials, you have to understand the surprising ways they use technology.
Network innovation at the speed of light
If there’s one thing that the financial firms have learned the past few years, it’s the value of being nimble. Competition in the financial services sector has never been fiercer and demands on most companies’ networks have never been greater.
A reputation for innovation building business confidence for smart cities
Business leaders are increasingly recognising the importance of conditions external to their organisation when it comes to facilitating successful digital transformation initiatives. And in a continent as vast as Europe, businesses can choose from numerous locations when deciding where to operate.